Takedown and grievance
How to report content, what happens next, and who is accountable. In force from 11 August 2026.
If something distributed through Hashdrop infringes your rights, breaks the law, or breaches our Acceptable Use Policy, tell us and we will act.
How to report
Every public install page has a report link, which is the fastest route because it identifies the content automatically. Otherwise write to us with:
- The link to the content
- What is wrong with it, and which right it infringes if that applies
- Enough for us to verify you may make the complaint
- How to reach you
Email info@hashmedia.in, or write to Hash Media, 803, Krishna Beacon, Near Tragad Tunnel, Off S.P. Ring Road, Near Vaishnodevi Circle, Ahmedabad, Gujarat, India — 382470.
What happens, and when
| Step | Timing |
|---|---|
| We acknowledge your complaint | Within 24 hours |
| We review, and where needed ask you or the publisher for more | Promptly |
| We resolve it and tell you the outcome | Within 15 days |
| Content that is clearly unlawful or malicious is disabled | Immediately, before the review completes |
Where we disable content, distribution stops entirely — including links already shared — and the publisher is told what was removed and why. They may respond, and we will consider a counter-statement.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made under it, the grievance officer for Hashdrop is Harshit Lalpura, Hash Media, 803, Krishna Beacon, Near Tragad Tunnel, Off S.P. Ring Road, Near Vaishnodevi Circle, Ahmedabad, Gujarat, India — 382470, info@hashmedia.in, (+91) 987-952-7446. Office hours are Monday to Friday, 10:00 to 18:00 IST.
Bad-faith reports
A complaint made dishonestly to disrupt a competitor wastes the time that genuine reports need. We keep a record of reports and who made them, and we decline to act on repeated bad-faith complaints.